Digital Innovation
Alliance Global Tech (AGT) helps federal agencies deliver secure, user-centered digital experiences that improve engagement, streamline operations, and support mission outcomes.
Our digital experience practice focuses on:
AGT ensures every digital initiative supports long-term mission impact, operational efficiency, and measurable user satisfaction.
Empowering Agencies With Digital Growth
AGT partners with federal organizations to transform how they deliver digital services to citizens, employees, and mission stakeholders. Our team blends user experience design, modern engineering practices, and advanced analytics to accelerate digital outcomes.
Our framework is built on a three-step federal digital strategy:
AGT’s Digital Experience Capabilities
- Human-Centered Design (HCD) aligned with federal accessibility (508 compliance)
- User Research & Journey Mapping for citizen and employee experience
- Digital Platform Modernization (web, mobile, cloud, legacy modernization)
- Content Strategy & Information Architecture
- Secure Web & Application Development
- CX Performance Analytics to measure mission outcomes
- Omnichannel Experience Enablement (web, email, SMS, AI chat, portals)
- Digital Process Automation
Why Digital Experience Matters for Federal Agencies
Federal agencies face rising demands for accessible, intuitive digital services. AGT helps agencies modernize digital ecosystems across five mission-critical areas:
- Digital Transformation
- Digital Innovation
- Channel Strategy
- Digital Service Delivery
- Customer Analytics and Insights
Updating legacy systems, improving performance, and enabling modern user experiences.
Leveraging new technologies AI, automation, analytics to improve service delivery.
Creating seamless multichannel citizen and employee experiences.
Improving speed, accuracy, and satisfaction for mission operations.
Using data to understand behavior, improve outcomes, and guide decision-making.
Federal Digital Experience Use Cases
Cloud solutions AGT delivers to support U.S. government missions: